Clarinda Village Shop 14/85 Everlasting Blvd Cranbourne West, VIC 3977

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IF YOU SUSPECT YOU MAY HAVE THE CORONAVIRUS DISEASE (COVID-19), PLEASE CALL THE DEDICATED HOTLINE ON 1800 675 398.

IT IS MANDATORY TO RING THE CLINIC BEFORE SEEING A GP SO THAT THE CLINIC CAN BE PREPARED. PLEASE CLICK HERE FOR INFORMATION ON COVID19 TELEPHONE CONSULTATION WITH OUR DOCTOR.

In accordance with current Australian Public Health advice, Revita Medical Clinic requests that any individuals who start experiencing respiratory symptoms (fever, cough, difficulty breathing) and have recently travelled ANYWHERE INTERNATIONALLY or had contact with someone diagnosed with the novel coronavirus within the last 14 days call the medical centre or hospital before arrival so that the appropriate infection control measures can be put in place and people can be directed to the best place for testing and treatment.

WHERE CAN I GET MORE INFORMATION?

the Australian Government Department of Health coronavirus

Public information site regarding COVID-19

Call the Victorian Public Health Information Line on 1300 651 160

Iron Infusion
Cranbourne Medical & Skin Clinic is now promoting Iron Infusion with a reduced out of pocket cost for the patients having Medicare cards. For further information Kindly contact the Practice at 03 9789 0108 & make appointment to get your infusion done. Please remember initial appointment with the doctor is mandatory prior booking iron infusion to discuss your results, allergies, health conditions and available dates. We are doing initial consult totally bulk billed for the patients having Medicare card, Patients are only required to pay on the day of infusion so that they can get Medicare rebate. For information related the fee please refer our Fees page.

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Formerly Known As Doctors of Cranbourne

Practice Information Sheet

Address: Clarinda Village
Shop 14/85 Everlasting Blvd
Cranbourne West, VIC 3977

Ph: 03) 9789 0108

Fax: 03) 9789 7953

Medical Professionals

Dr Niaz Reza:       General Practitioner.

Qualifications: AAAM, MBBS (Hons), FRACGP

At the Clinic:

Monday                    9.00am – 2.00pm

Wednesday              9.00am – 1.00pm

Thursday                  9:00am – 11.00am

Saturday                  9.00am – 2.00pm

Dr Fazmina Idroos: General Practitioner.

Qualifications: MBBS, FRACGP

At the Clinic:

Monday                   9.30am – 6.00pm

Tuesday                  11.00am – 7.00pm

Wednesday              9.30am – 6.00pm

Thursday                 11.00am – 7.00pm

Friday                     9.30pm – 5.30pm

Dr Utpal Das:    General Practitioner.

Qualifications: MBBS, FRACGP

At the Clinic:

Monday                   9.00am – 7.00pm

Tuesday                  9.00am – 6.00pm

Wednesday              9.00am – 6.00pm

Thursday                 9.00am – 6.00pm

Friday                     9.00pm – 7.00pm

Dr Md Muzzammel Haque:    General Practitioner.

Qualifications: MBBS, FRACGP

At the Clinic:

Sunday                   9.00pm – 3.00pm

Allied Health Professionals

Mrs Sana Khoja:  Counsellor

Qualification: Counsellor / Hypnotherapist

At the Clinic

Thursday                 9.00am – 6.00pm

Saturday (Once a Month) 10.00am – 3.00pm

Miss Shreya Nair: Senior Physiotherapist

Qualification: B.PHYSIO (HONS)

At the Clinic:

Thursday, Friday:               9.00am – 6.30pm

Ms Susmita Anis:  Clinical Psychologist 

At the Clinic:

Wednesday              1.30pm – 6.30pm

Mr Mustafa: Dietician

Qualification: BAPPSC & MDIETPRAC

At the Clinic:

Friday                     3.00pm – 7.00pm

Mr Andrew: Podiatrist

Qualification:  Bachelor of Health Science and Master of Podiatric

At the Clinic:

Tuesday                  2.00pm – 7.00pm

Appointments

Any person can either telephone for an appointment, make an appointment online or walk in at any time during opening hours and be seen by the next available doctor.

To book an appointment please ring (03) 9789 0108 or drop by the Centre.  If you require an appointment longer than 10 minutes, please tell the receptionist while you are talking to them.

Every effort will be made to accommodate your preferred time.

Emergencies will always be given priority at our service.

If there is any unforeseen delay or your GP has been called away our reception staff will attempt to contact you.

If you or a family member requires an interpreter service, please let us know when you make the appointment so we can organise this for you.

To cancel a booked appointment please ring (03) 9789 0108

Care Outside Normal Opening Hours Arrangements

If you need medical attention outside our practice operating hours, please contact

Medinet Services by downloading the Medinet app from Apple Store or Google Play.

If you require urgent medical attention (emergency), please call an ambulance on 000.

Home and Other Visits

There may be times when a doctor will need to visit you at home.  This may happen any time, in or out of hours.  Arrangements will be made between you and your doctor.

Telephone Access

If you wish to talk to your doctor, nurse of health worker, please contact us between 8.30am and 4.30pm Monday to Fridays on (03) 9789 0108.  If the people you wish to speak to is not available, please leave a message with the reception staff and they will contact you as soon as possible.  If your call is urgent, please be sure to tell the person taking your message. 

Fees and billing arrangements

Revita Medical and Skin clinic is a bulk billing service.  If you are referred to a visiting service held here at Highway medical Centre or at another facility you may be charged a fee for that service.  Your doctor will talk to you about this at the time of making the referral. 

Communication with patients by electronic means

Our practice is mindful that even if patients have provided electronic contact details, they may not be proficient in communicating via electronic means and patient consent needs to be obtained before engaging in electronic communication. Electronic communication includes email, facsimile and Short Message Service (SMS).

Receiving the results of any test or procedure

If you have had a test done, please be sure to contact the clinic 3 to 5 working days following the test for the results, or as advised by your doctor. 

It is our policy not to notify clients if an appointment with the doctor is not required following tests.

Recall and Reminder System

Our practice is committed to preventive and holistic health care and follows best practice guidelines. Highway Medical Centre works in cooperation with National and State based recall and reminder registers.  We may issue you with a reminder notice from time to time offering you preventive health services appropriate to your care.  If you do not want to be part of this reminder system please tell the receptionist or your doctor. 

Management of your Personal Health Information and Your Rights

Your medical record is a confidential document. All staff at Revita Medical and Skin clinic respect the privacy and confidentiality of your health information.  It is the policy of this practice to maintain security of personal health information at all times and to ensure that this information is only available to authorised members of staff. We have a comprehensive policy on the management of Personal Health Information and a brochure ‘Privacy and Your Rights’.  Please ask at reception for a copy of this brochure at any time.  We abide by the ten National Privacy Principles available at https://www.oaic.gov.au/privacy/australian-privacy-principles/australian-privacy-principles-quick-reference/

Health Complains Commissioner
Complaints and Information
Telephone: 1300 582 113
Fax No.: (61 3) 9032 3111
E-mail: hsc@health.vic.gov.au

Complaints Feedback and Suggestions

We welcome any feedback that will help us to improve our service.  We take your concerns, suggestions and complaints seriously. Please see our Clinic Manager if you have any complaints or feedback.